Terms of Service
Business Information
Brand: Kaldrevo
Legal Company Name: Gansu Wanggongzi Trading Co., Ltd.
Business Owner: Shi Yanqiu
Business Address: Shop 001, 2nd Floor, No. 310 Heping Avenue, Heping Village, Heping Town, Yuzhong County, Lanzhou, Gansu, China
Email: service@kaldrevo.com
Phone: +86 157 6876 0517
Website: kaldrevo.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET), observing Eastern Standard Time or Eastern Daylight Time as applicable.
Kaldrevo is owned and operated by Gansu Wanggongzi Trading Co., Ltd. In these terms, “we,” “us,” and “our” refer to that company. These terms govern use of our online store. Purchases are also governed by our Terms of Purchase.
1. Using the Store
You must have legal capacity to enter into a purchase agreement, or use the store under the supervision of a person who does. Provide accurate information and use the store only for lawful purposes.
Do not attempt unauthorized access, introduce malicious code, interfere with checkout or security systems, submit fraudulent transactions, or misuse another person's information.
2. Accounts and Communications
If you create an account, protect its credentials and notify us of suspected unauthorized access. You are responsible for activity you authorize, subject to applicable law.
Order-related electronic communications may be used to provide confirmations, tracking details, and support. Marketing communications are subject to applicable consent and unsubscribe requirements.
3. Product and Website Information
We aim to keep descriptions, prices, and availability accurate. Product colors may appear different across screens; this does not excuse a material difference from the product description.
If a material error affects an order, we will explain the issue and seek your agreement to a correction or cancel and refund the affected order. We will not impose an additional charge without your authorization.
4. Intellectual Property
Store branding, original content, images, and other protected materials belong to their respective rights holders. You may browse and use the store for personal shopping. Reproduction or commercial exploitation requires appropriate permission, except where otherwise permitted by law.
5. Reviews and Submissions
Submit only content you have the right to share. Reviews must reflect genuine experience and must not contain unlawful, deceptive, infringing, or abusive material.
By submitting a review, you grant a nonexclusive permission to display it and make reasonable formatting edits for store operation. Ownership remains with you. We will not knowingly alter a review to misrepresent its meaning or prohibit honest reviews through these terms.
6. Third-Party Services
Checkout, hosting, payments, and certain external links involve third-party services. Their separate terms may apply to their services. Using these providers does not remove our responsibilities for orders placed with us.
7. Availability and Liability
We take reasonable steps to maintain the store but cannot promise uninterrupted access. To the extent permitted by law, we are not responsible for indirect losses arising solely from website interruptions beyond our reasonable control.
No provision excludes liability for fraud, willful misconduct, legally protected personal injury claims, or other liability that cannot lawfully be limited. Applicable product warranties and consumer remedies remain available.
Nothing in these terms waives mandatory rights under applicable federal or state law. We do not require mandatory arbitration or waive class-action rights through these terms.
8. Suspension and Changes
We may restrict access reasonably necessary to address fraud, unlawful activity, or security threats. Any outstanding order or refund obligations remain subject to applicable law.
Changes apply prospectively when published. The terms applicable when you placed an order govern that purchase unless you agree otherwise or law requires a change.
9. Applicable Law and Resolving Concerns
These terms are subject to applicable law, including mandatory consumer protections in your jurisdiction. No term requires you to give up a court or remedy available under nonwaivable law.
Please contact us using the Business Information above so we can review concerns. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.